NO Swimming with Dolphins:
In consideration of the sensitivity of spinner dolphins to human presence, we adhere to a policy of non-interference. Therefore, we kindly request that guests refrain from swimming with, touching, or feeding the dolphins. Instead, we offer the opportunity to observe these magnificent creatures from a short distance. If the dolphins approach our vessel, we will maintain our course, speed, and respectfully follow their lead, allowing them to determine the duration and nature of the interaction.

Baggage Allowance:

Please note that this is day trip activity, we have limited space on board，we kindly ask that guests do not bring large bags. For guests who are carrying large baggage, we kindly request that you store at PIA(Pacific Island Air) airport office for safekeeping.

Booking Requirements: To secure a booking, we kindly request full payment at the time of reservation. Once payment is received, we will send you a confirmation email to confirm your booking.

Safety Considerations for Individuals with Disabilities or Elderly Passengers:

Please note that embarking and disembarking a seaplane can be challenging, particularly during rough or windy weather conditions.For individuals with mobility problems or recent injuries, we strongly advise against traveling on a seaplane. We advise consulting your physician prior to making any travel arrangements.

There are approximately 92 species of dolphins worldwide. The Spinner dolphins you will encounter in Moon Reef are known for their small size, impressive speed, acrobatic nature, agility, and vibrant vitality. Prepare to be captivated by their exuberant displays and joyful presence.

There is an estimated population of around 200 spinner dolphins residing within Moon Reef. During our tour, it is common to come across multiple smaller pods ranging from 20 to 50 dolphins each. These pods often consist of mothers, calves, and juveniles. While we cannot guarantee dolphin sightings as they are wild animals, the chances of encountering them are incredibly high, with a probability of 99%.

1. Cancellation requests must be submitted in writing.
2. Cancellations made within 72 hours of departure will be subject to a 100% fare charge.
3. “No Shows” will be subject to a 100% fare charge.
4. Cancellations within 7 days of departure will be subject to a 50% fare charge.
5. In case of cancellation due to inclement weather, there will be no charge for rescheduling, or a full refund will be provided.

1. The total passenger weight is subject to control and must comply with the weight limit set by the aircraft’s maximum carrying capacity.
2. Flight duration and routes are subject to change and may be affected by weather conditions.
3. Departure times may be adjusted or canceled due to inclement weather.
4. We reserve the right to cancel departures, arrange alternative transportation, reschedule itineraries, and modify services based on sea, road, or weather conditions. Stringent safety procedures are observed.
5. We are not liable for personal injury, loss of personal property, or damage to equipment.
6. It is highly recommended to have travel insurance for all bookings.
7. While dolphin sightings cannot be guaranteed as they are wild animals, there is a 99% chance of encountering them.