Privacy Policy

Privacy Policy

Who We Are

FarerFiji is a tourism and hospitality company based in Fiji, offering boat experiences, island tours, accommodation, and related travel services.

Our website address is: https://www.farerfiji.com

Comments

When visitors leave comments on our website, we collect the information provided in the comment form, as well as the visitor’s IP address and browser information to help detect spam and maintain website security.

If you use the Gravatar service, an anonymized hash created from your email address may be provided to determine whether you have a profile picture associated with your account. The Gravatar privacy policy can be found at https://automattic.com/privacy/.

Media

If you upload images to our website, we recommend removing any embedded location data (EXIF GPS) before uploading. Visitors to the website may be able to download and extract location information from publicly available images.

Cookies

Our website uses cookies to enhance your browsing experience and improve our services.

If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies may remain on your device for up to one year.

When you visit our login page, a temporary cookie may be created to determine whether your browser accepts cookies. This cookie contains no personal information and is removed when you close your browser.

If you log in to your account, additional cookies may be used to remember your login details and display preferences. Login cookies generally remain active for two days, while display preference cookies may remain for up to one year. Selecting “Remember Me” may keep you signed in for two weeks.

Booking and reservation systems used on our website may also place cookies necessary to process accommodation bookings, tour reservations, and payment transactions.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, maps, social media feeds, images, or articles. Embedded content from third-party websites behaves in the same manner as if you visited those websites directly.

These third-party services may collect information about you, use cookies, and monitor your interaction with their content in accordance with their own privacy policies.

Information We Collect

When you make a booking, submit an inquiry, or contact us, we may collect personal information including:

• Your name
• Email address
• Phone number
• Booking details
• Accommodation preferences
• Travel information necessary to provide our services
• Payment information processed through secure third-party payment providers

We collect this information solely to manage reservations, respond to inquiries, provide customer support, and improve our services.

Who We Share Your Data With

We do not sell or rent your personal information to third parties.

Your information may be shared only with trusted service providers necessary to operate our business, including:

• Secure payment processors
• Booking and reservation platforms
• Website hosting providers
• Government authorities where required by applicable laws and regulations in Fiji

If you request a password reset, your IP address may be included in the reset email for security purposes.

How Long We Retain Your Data

Comments and their metadata may be retained indefinitely to facilitate automatic approval of future comments.

For registered users (if any), we store the personal information provided in their user profiles. Users may access, edit, or delete their personal information at any time, except for usernames. Website administrators may also access and manage this information when necessary.

Booking records and related information may be retained for administrative, accounting, legal, and regulatory purposes in accordance with applicable laws.

What Rights You Have Over Your Data

You may request access to the personal information we hold about you and request corrections or deletion where legally permitted.

You may also request an exported copy of your personal data. Certain information may be retained where required for legal, accounting, administrative, or security purposes.

To make a privacy-related request, please contact us through the contact details provided on our website.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Personal information submitted through booking forms, accommodation reservations, or contact forms may be processed by secure third-party providers that assist us in delivering our services.

We take reasonable measures to protect your personal information and maintain the security of our website and booking systems.